Patient FAQs | Carter Family Practice

Both can diagnose, treat, prescribe, and manage care—but while doctors are trained to treat the disease, nurse practitioners are trained to treat the whole person with a focus on personalized care.

Carter Family Practice does not currently accept Medicare, Medicaid, Medicare Advantage, or commercial insurance plans.

We believe quality healthcare should be accessible, affordable, and straightforward. That's why we offer transparent self-pay pricing with no hidden fees, along with affordable Direct Primary Care (DPC) plans for individuals and families seeking ongoing, personalized care.

While we do not bill insurance for our services, patients may still use their insurance coverage for prescriptions, laboratory testing, imaging, and other services when applicable.

Our goal is simple: provide exceptional, personalized healthcare without the complications of traditional insurance.

It's like a regular appointment, just through secure video from your phone, tablet, or computer. You'll still talk face-to-face with your provider-no crowded waiting rooms, no commute. 

A lot! We treat colds, flu, UTIs, rashes, anxiety/depression, chronic disease management, medication refills, and more. If an in-person exam is needed, we’ll let you know

Absolutely. We use HIPPA-compliant technology to ensure your privacy and data security. 

We bring the clinic to you! Services can include physical exams, lab tests (like EKG, strep or flu swabs, urine tests, blood glucose checks), medication management, and more. Available treatments if deemed necessary can also include, IV fluids, IV medications for migraines, allergic reactions, dehydration, and nausea/vomiting. 

Anyone! House Calls aren’t just for seniors or the homebound—they’re perfect for busy parents, working professionals, or anyone who prefers care in their own space.

We are currently serving Orange, Seminole and Lake Counties in Central Florida. 

Yes, we are currently accepting new patients for both Telehealth and House Calls. 

Easy! Just call us at 407-867-2681 or 407-867-1758, email us at scheduling@carter-familypractice.com or click the scheduling button on the home page of this website.